Legal information

LEGAL NOTICE

INFORMATION PURSUANT TO SECTION 5 TM

Robin Israel
R.I.O. Watchmaking Workshop
Mainzer Str. 46
55276 Oppenheim

CONTACT

Telephone: +494961339382998
Email: robin.israel@uhrenkunde.de

VAT IDENTIFICATION NUMBER

VAT identification number pursuant to section 27a of the German VAT Act:
DE293366929

RESPONSIBLE FOR EDITORIAL CONTENT

Robin Israel

EU DISPUTE RESOLUTION

The European Commission provides an online dispute resolution platform: https://ec.europa.eu/consumers/odr/.
You can find our email address above in the legal notice.

CONSUMER DISPUTE RESOLUTION / UNIVERSAL ARBITRATION BODY

We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration body.DATENSCHUTZ

PRIVACY POLICY

1. PRIVACY AT A GLANCE

GENERAL INFORMATION

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information about privacy is provided in our privacy policy below.

DATA COLLECTION ON THIS WEBSITE

WHO IS RESPONSIBLE FOR COLLECTING DATA ON THIS WEBSITE?

Data on this website is processed by the website operator. Their contact details can be found in the section “Information about the controller” in this privacy policy.

HOW DO WE COLLECT YOUR DATA?

Some of your data is collected when you provide it to us. This may include, for example, data that you enter in a contact form.

Other data is collected automatically, or after you give consent, by our IT systems when you visit the website. This is primarily technical data, such as your internet browser, operating system or the time of a page visit. This data is collected automatically as soon as you enter this website.

WHAT DO WE USE YOUR DATA FOR?

Some data is collected to ensure that the website is provided without errors. Other data may be used to analyse your user behaviour.

WHAT RIGHTS DO YOU HAVE REGARDING YOUR DATA?

You have the right at any time to receive information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request correction or deletion of this data. If you have consented to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. You further have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time about this or any other privacy questions.

ANALYTICS TOOLS AND THIRD-PARTY TOOLS

When you visit this website, your browsing behaviour may be statistically evaluated. This is done primarily using analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. HOSTING

We host the content of our website with the following provider:

EXTERNAL HOSTING

This website is hosted externally. Personal data collected on this website is stored on the hosting provider’s servers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contract data, contact details, names, website accesses and other data generated through a website.

External hosting serves to fulfil contracts with our prospective and existing customers (Article 6(1)(b) GDPR) and reflects our interest in secure, fast and efficient provision of our online offering by a professional provider (Article 6(1)(f) GDPR). Where corresponding consent has been requested, processing is carried out exclusively on the basis of Article 6(1)(a) GDPR and section 25(1) TTDSG, insofar as consent covers storing cookies or accessing information on the user’s device, such as device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

Our hosting provider or providers will process your data only to the extent necessary to fulfil their service obligations and will follow our instructions regarding this data.

We use the following hosting provider:

goneo Internet GmbH
Dresdener Straße 18
32423 Minden

DATA PROCESSING AGREEMENT

We have concluded a data processing agreement for use of the above service. This is an agreement required under data protection law that ensures the provider processes our website visitors’ personal data only in accordance with our instructions and in compliance with the GDPR.

3. GENERAL INFORMATION AND MANDATORY DISCLOSURES

PRIVACY

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection provisions and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this occurs.

Please note that data transmission over the internet, for example when communicating by email, may have security vulnerabilities. Complete protection of data against third-party access is not possible.

INFORMATION ABOUT THE CONTROLLER

The controller responsible for data processing on this website is:

Robin Israel
Mainzer Str. 46
55276 Oppenheim

Telephone: +494961339382998
Email: robin.israel@uhrenkunde.de

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names, email addresses or similar information.

STORAGE PERIOD

Unless a more specific storage period is stated in this privacy policy, your personal data remains with us until the purpose for processing it no longer applies. If you submit a legitimate request for deletion or withdraw consent to data processing, your data will be deleted unless we have other legally permissible grounds for storing your personal data, such as retention periods under tax or commercial law. In the latter case, deletion takes place once those grounds no longer apply.

GENERAL INFORMATION ABOUT THE LEGAL BASES FOR DATA PROCESSING ON THIS WEBSITE

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR, or Article 9(2)(a) GDPR where special categories of data under Article 9(1) GDPR are processed. If you expressly consent to the transfer of personal data to third countries, data processing is also based on Article 49(1)(a) GDPR. If you have consented to storing cookies or accessing information on your device, for example through device fingerprinting, processing is additionally based on section 25(1) TTDSG. Consent may be withdrawn at any time. If your data is required to fulfil a contract or implement pre-contractual measures, we process it on the basis of Article 6(1)(b) GDPR. We also process your data on the basis of Article 6(1)(c) GDPR where this is necessary to fulfil a legal obligation. Data processing may furthermore take place on the basis of our legitimate interest under Article 6(1)(f) GDPR. The following sections of this privacy policy provide information about the legal basis applicable in each case.

INFORMATION ABOUT DATA TRANSFERS TO THIRD COUNTRIES WITHOUT ADEQUATE DATA PROTECTION AND TRANSFERS TO US COMPANIES THAT ARE NOT DPF-CERTIFIED

Among other things, we use tools from companies based in third countries without adequate data protection and US tools whose providers are not certified under the EU-US Data Privacy Framework (DPF). When these tools are active, your personal data may be transferred to these countries and processed there. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in third countries without adequate data protection.

Please note that the USA, as a safe third country, generally has a level of data protection comparable to that of the EU. Accordingly, a transfer of data to the USA is permissible if the recipient is certified under the EU-US Data Privacy Framework (DPF) or has suitable additional safeguards. Information about transfers to third countries, including data recipients, can be found in this privacy policy.

RECIPIENTS OF PERSONAL DATA

In the course of our business, we work with various external parties. This sometimes requires personal data to be transferred to them. We disclose personal data to external parties only if this is necessary to fulfil a contract, if we are legally obliged to do so, for example disclosure to tax authorities, if we have a legitimate interest in disclosure under Article 6(1)(f) GDPR, or if another legal basis permits the disclosure. When using processors, we disclose our customers’ personal data only on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.

WITHDRAWAL OF YOUR CONSENT TO DATA PROCESSING

Many data processing operations are possible only with your express consent. You may withdraw consent already given at any time. Withdrawal does not affect the lawfulness of data processing carried out before it.

RIGHT TO OBJECT TO DATA COLLECTION IN SPECIAL CASES AND TO DIRECT MARKETING (ARTICLE 21 GDPR)

IF DATA IS PROCESSED ON THE BASIS OF ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION. THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RELEVANT LEGAL BASIS FOR PROCESSING CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES TO ESTABLISH, EXERCISE OR DEFEND LEGAL CLAIMS (OBJECTION UNDER ARTICLE 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING. THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR DIRECT MARKETING (OBJECTION UNDER ARTICLE 21(2) GDPR).

RIGHT TO LODGE A COMPLAINT WITH THE COMPETENT SUPERVISORY AUTHORITY

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or the place of the alleged infringement. This right to complain exists without prejudice to other administrative or judicial remedies.

RIGHT TO DATA PORTABILITY

You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, for yourself or a third party, in a commonly used, machine-readable format. If you request direct transfer to another controller, this will be done only insofar as it is technically feasible.

ACCESS, CORRECTION AND DELETION

Within the scope of the applicable statutory provisions, you have the right at any time to free information about your stored personal data, its origin and recipients and the purpose of processing, and, where applicable, a right to correction or deletion. You may contact us at any time about this or any other questions relating to personal data.

RIGHT TO RESTRICTION OF PROCESSING

You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction exists in the following cases:

If you contest the accuracy of the personal data we hold about you, we generally need time to verify it. For the duration of that verification, you have the right to request restriction of processing.
If the processing of your personal data was or is unlawful, you may request restriction of processing instead of deletion.
If we no longer need your personal data, but you need it to exercise, defend or establish legal claims, you have the right to request restriction of processing instead of deletion.
If you have objected under Article 21(1) GDPR, your interests must be balanced against ours. Until it is established whose interests prevail, you have the right to request restriction of processing of your personal data.

If you have restricted the processing of your personal data, that data, apart from storage, may be processed only with your consent, to establish, exercise or defend legal claims, to protect the rights of another natural or legal person, or for reasons of important public interest of the European Union or a member state.

SSL OR TLS ENCRYPTION

For security reasons and to protect the transmission of confidential content, such as orders or enquiries you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the address line in your browser changing from “http://” to “https://” and by the padlock symbol in your browser’s address bar.

When SSL or TLS encryption is enabled, data you transmit to us cannot be read by third parties.

ENCRYPTED PAYMENT TRANSACTIONS ON THIS WEBSITE

If, after concluding a contract subject to payment, you are obliged to provide us with your payment details, such as an account number for a direct debit authorisation, this data is required to process the payment.

Payments using common payment methods, such as Visa/MasterCard or direct debit, take place exclusively through an encrypted SSL or TLS connection. You can recognise an encrypted connection by the address line in your browser changing from “http://” to “https://” and by the padlock symbol in your browser’s address bar.

With encrypted communication, your payment details transmitted to us cannot be read by third parties.

4. DATA COLLECTION ON THIS WEBSITE

COOKIES

Our websites use “cookies”. Cookies are small data packages and cause no damage to your device. They are stored either temporarily for a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Persistent cookies remain on your device until you delete them yourself or your browser deletes them automatically.

Cookies may originate from us (first-party cookies) or from third-party companies (third-party cookies). Third-party cookies allow certain services from third-party companies to be integrated into websites, such as cookies used to process payment services.

Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them, such as shopping baskets or video display. Other cookies may be used to evaluate user behaviour or for advertising.

Cookies required to carry out electronic communications, provide certain functions you request, such as shopping baskets, or optimise the website, such as cookies measuring its audience (necessary cookies), are stored on the basis of Article 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to provide its services without technical errors and in an optimised manner. Where consent to storing cookies and comparable recognition technologies has been requested, processing takes place exclusively on the basis of this consent (Article 6(1)(a) GDPR and section 25(1) TTDSG). Consent may be withdrawn at any time.

You can configure your browser to notify you when cookies are set and permit them only in individual cases, reject cookies in certain cases or altogether, and automatically delete them when the browser closes. Disabling cookies may limit the functionality of this website.

You can find out which cookies and services this website uses in this privacy policy.

REAL COOKIE BANNER

Our website uses Real Cookie Banner consent technology to obtain your consent to storing certain cookies on your device or using certain technologies, and to document this in compliance with data protection requirements. The provider of this technology is devowl.io GmbH, Tannet 12, 94539 Grafling, Germany (hereinafter “Real Cookie Banner”). Real Cookie Banner is installed locally on our servers, so no connection is made to the provider’s servers. Real Cookie Banner stores a cookie in your browser to assign the consents you have given, or their withdrawal, to you. The data collected in this way is stored until you ask us to delete it, delete the Real Cookie Banner cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention obligations remain unaffected. Real Cookie Banner is used to obtain the legally required consents for the use of cookies. The legal basis is Article 6(1)(c) GDPR.

ENQUIRIES BY EMAIL, TELEPHONE OR FAX

If you contact us by email, telephone or fax, your enquiry, including all personal data arising from it, such as your name and enquiry, will be stored and processed by us for the purpose of handling your request. We do not disclose this data without your consent.

This data is processed on the basis of Article 6(1)(b) GDPR if your enquiry relates to fulfilling a contract or is necessary for pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Article 6(1)(f) GDPR) or on your consent (Article 6(1)(a) GDPR) where this has been requested. Consent may be withdrawn at any time.

Data you send us through contact enquiries remains with us until you ask us to delete it, withdraw your consent to its storage or the purpose for storing it no longer applies, for example after your request has been fully dealt with. Mandatory statutory provisions, particularly statutory retention periods, remain unaffected.

COMMUNICATION VIA WHATSAPP

Among other services, we use the WhatsApp instant messaging service to communicate with customers and other third parties. The provider is WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

Communication takes place using end-to-end encryption (peer-to-peer), which prevents WhatsApp or other third parties from accessing the content of communications. WhatsApp does, however, have access to metadata generated during communication, such as the sender, recipient and time. Please also note that WhatsApp states that it shares its users’ personal data with its US-based parent company, Meta. Further details about data processing can be found in WhatsApp’s privacy policy at: https://www.whatsapp.com/legal/#privacy-policy.

Our use of WhatsApp is based on our legitimate interest in communicating as quickly and effectively as possible with customers, prospective customers and other business and contractual partners (Article 6(1)(f) GDPR). Where corresponding consent has been requested, processing takes place exclusively on the basis of that consent, which may be withdrawn at any time with effect for the future.

The communication content exchanged between you and us on WhatsApp remains with us until you ask us to delete it, withdraw your consent to its storage or the purpose for storing it no longer applies, for example after your enquiry has been fully dealt with. Mandatory statutory provisions, particularly retention periods, remain unaffected.

The company is certified under the EU-US Data Privacy Framework (DPF). The DPF is an agreement between the European Union and the USA intended to ensure compliance with European data protection standards when data is processed in the USA. Every DPF-certified company undertakes to comply with these standards. Further information is available from the provider at the following link: https://www.dataprivacyframework.gov/s/participant-search/participant-detail?contact=true&id=a2zt00000011sfnAAA&status=Active

We use the “WhatsApp Business” version of WhatsApp.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.whatsapp.com/legal/business-data-transfer-addendum.

COMMENT FUNCTION ON THIS WEBSITE

For the comment function on this website, we store your comment, the time it was created, your email address and, if you do not post anonymously, the username you have chosen.

COMMENT STORAGE PERIOD

Comments and their associated data are stored and remain on this website until the commented content has been completely deleted or the comments must be deleted for legal reasons, such as insulting comments.

LEGAL BASIS

Comments are stored on the basis of your consent (Article 6(1)(a) GDPR). You may withdraw your consent at any time. An informal email to us is sufficient. Withdrawal does not affect the lawfulness of processing operations already carried out.

5. SOCIAL MEDIA

FACEBOOK

Elements of the Facebook social network are integrated into this website. The provider is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the collected data is also transferred to the USA and other third countries.

An overview of Facebook social media elements is available here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When the social media element is active, a direct connection is established between your device and the Facebook server. Facebook thereby receives information that you have visited this website with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link this website’s content to your Facebook profile. Facebook can then associate your visit with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the transmitted data or how Facebook uses it. Further information can be found in Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.

Use of this service is based on your consent under Article 6(1)(a) GDPR and section 25(1) TTDSG. Consent may be withdrawn at any time.

Where personal data is collected on our website using the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this processing (Article 26 GDPR). Joint responsibility is limited exclusively to collecting the data and forwarding it to Facebook. Facebook’s processing after forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The agreement can be found at: https://www.facebook.com/legal/controller_addendum. Under this agreement, we are responsible for providing privacy information when using the Facebook tool and implementing the tool on our website securely in terms of data protection. Facebook is responsible for the security of Facebook products. You can exercise data subject rights, such as requests for access, concerning data processed by Facebook directly with Facebook. If you exercise those rights with us, we are obliged to forward them to Facebook.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

INSTAGRAM

Functions of the Instagram service are integrated into this website. These functions are provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

When the social media element is active, a direct connection is established between your device and the Instagram server. Instagram thereby receives information about your visit to this website.

If you are logged into your Instagram account, you can link this website’s content to your Instagram profile by clicking the Instagram button. Instagram can then associate your visit with your user account. Please note that, as the provider of these pages, we have no knowledge of the content of the transmitted data or how Instagram uses it.

Use of this service is based on your consent under Article 6(1)(a) GDPR and section 25(1) TTDSG. Consent may be withdrawn at any time.

Where personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, are jointly responsible for this processing (Article 26 GDPR). Joint responsibility is limited exclusively to collecting the data and forwarding it to Facebook or Instagram. Facebook’s or Instagram’s processing after forwarding is not part of the joint responsibility. Our joint obligations have been set out in a joint processing agreement. The agreement can be found at: https://www.facebook.com/legal/controller_addendum. Under this agreement, we are responsible for providing privacy information when using the Facebook or Instagram tools and implementing them on our website securely in terms of data protection. Facebook is responsible for the security of Facebook or Instagram products. You can exercise data subject rights, such as requests for access, concerning data processed by Facebook or Instagram directly with Facebook. If you exercise those rights with us, we are obliged to forward them to Facebook.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://privacycenter.instagram.com/policy/ and https://de-de.facebook.com/help/566994660333381.

Further information can be found in Instagram’s privacy policy: https://privacycenter.instagram.com/policy/.

6. PLUGINS AND TOOLS

ADOBE FONTS

This website uses Adobe web fonts to ensure the consistent display of certain typefaces. The provider is Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA (Adobe).

When you visit this website, your browser loads the required fonts directly from Adobe so that they can be displayed correctly on your device. Your browser establishes a connection to Adobe’s servers in the USA. Adobe thereby learns that this website has been accessed through your IP address. According to Adobe, no cookies are stored when providing the fonts.

Data is stored and analysed on the basis of Article 6(1)(f) GDPR. The website operator has a legitimate interest in a consistent typographic presentation of its website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and section 25(1) TTDSG, insofar as consent covers storing cookies or accessing information on the user’s device, such as device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.adobe.com/de/privacy/eudatatransfers.html.

Further information about Adobe Fonts is available at: https://www.adobe.com/de/privacy/policies/adobe-fonts.html.

Adobe’s privacy policy can be found at: https://www.adobe.com/de/privacy/policy.html

FONT AWESOME

This website uses Font Awesome to ensure consistent presentation of fonts and icons. The provider is Fonticons, Inc., 6 Porter Road Apartment 3R, Cambridge, Massachusetts, USA.

When you visit a page, your browser loads the required fonts into its cache to display text, typefaces and icons correctly. Your browser must connect to Font Awesome’s servers for this purpose. Font Awesome thereby learns that this website has been accessed through your IP address. The use of Font Awesome is based on Article 6(1)(f) GDPR. We have a legitimate interest in a consistent typographic presentation of our website. Where corresponding consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and section 25(1) TTDSG, insofar as consent covers storing cookies or accessing information on the user’s device, such as device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

If your browser does not support Font Awesome, a standard font from your computer is used.

Further information about Font Awesome is available and in Font Awesome’s privacy policy at: https://fontawesome.com/privacy.

GOOGLE MAPS

This website uses the Google Maps mapping service. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Using Google Maps functions requires your IP address to be stored. This information is generally transferred to a Google server in the USA and stored there. The provider of this website has no influence on this transfer. When Google Maps is enabled, Google may use Google Fonts to ensure consistent display of typefaces. When you access Google Maps, your browser loads the required web fonts into its cache to display text and fonts correctly.

The use of Google Maps serves our interest in presenting our online offering attractively and making the locations specified on our website easy to find. This constitutes a legitimate interest under Article 6(1)(f) GDPR. Where corresponding consent has been requested, processing takes place exclusively on the basis of Article 6(1)(a) GDPR and section 25(1) TTDSG, insofar as consent covers storing cookies or accessing information on the user’s device, such as device fingerprinting, within the meaning of the TTDSG. Consent may be withdrawn at any time.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

Further information about the handling of user data can be found in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

7. E-COMMERCE AND PAYMENT PROVIDERS

PROCESSING CUSTOMER AND CONTRACT DATA

We collect, process and use personal customer and contract data to establish, define and change our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only insofar as necessary to enable the user to use the service or to bill for it. The legal basis is Article 6(1)(b) GDPR.

The customer data collected is deleted after completion of the job or termination of the business relationship and expiry of any applicable statutory retention periods. Statutory retention periods remain unaffected.

DATA TRANSFER WHEN CONCLUDING A CONTRACT FOR ONLINE SHOPS, RETAILERS AND SHIPPING GOODS

If you order goods from us, we disclose your personal data to the carrier entrusted with delivery and the payment provider entrusted with processing payment. Only data required by the respective provider to fulfil its task is disclosed. The legal basis is Article 6(1)(b) GDPR, which permits processing to fulfil a contract or implement pre-contractual measures. If you have given corresponding consent under Article 6(1)(a) GDPR, we will disclose your email address to the carrier entrusted with delivery so that it can inform you by email about your order’s shipping status. You may withdraw this consent at any time.

DATA TRANSFER WHEN CONCLUDING A CONTRACT FOR SERVICES AND DIGITAL CONTENT

We transfer personal data to third parties only where necessary for processing the contract, such as to the bank entrusted with processing payment.

No further transfer takes place, or it takes place only if you have expressly consented. Your data is not disclosed to third parties without express consent, for example for advertising purposes.

The legal basis is Article 6(1)(b) GDPR, which permits data processing to fulfil a contract or implement pre-contractual measures.

PAYMENT SERVICES

We integrate third-party payment services into our website. When you make a purchase from us, your payment details, such as name, payment amount, account details or credit card number, are processed by the payment provider for payment processing. The respective providers’ contractual terms and privacy policies apply to these transactions. Payment providers are used on the basis of Article 6(1)(b) GDPR (contract processing) and in the interest of payment that is as smooth, convenient and secure as possible (Article 6(1)(f) GDPR). Where your consent is requested for specific actions, Article 6(1)(a) GDPR is the legal basis. Consent may be withdrawn at any time with effect for the future.

We use the following payment services or providers on this website:

PAYPAL

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22–24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

APPLE PAY

The provider of this payment service is Apple Inc., Infinite Loop, Cupertino, CA 95014, USA. Apple’s privacy policy can be found at: https://www.apple.com/legal/privacy/de-ww/.

GOOGLE PAY

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google’s privacy policy can be found here: https://policies.google.com/privacy.

STRIPE

The provider for customers within the EU is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

Data transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

Further details can be found in Stripe’s privacy policy at the following link: https://stripe.com/de/privacy.

KLARNA

The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). Klarna offers various payment options, such as instalment purchases. If you choose to pay with Klarna (Klarna Checkout), Klarna will collect various personal data from you. Klarna uses cookies to optimise the use of Klarna Checkout. Details about Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Further details can be found in Klarna’s privacy policy at the following link: https://www.klarna.com/de/datenschutz/.

PAYDIREKT

The provider of this payment service is Paydirekt GmbH, Hamburger Allee 26–28, 60486 Frankfurt am Main, Germany (hereinafter “Paydirekt”). If you pay using Paydirekt, it collects various transaction data and forwards it to the bank with which you are registered for Paydirekt. Alongside the data required for payment, Paydirekt may collect further data when processing the transaction, such as the delivery address or individual items in the shopping basket. Paydirekt then authenticates the transaction using the authentication procedure stored for this purpose at the bank. The payment amount is then transferred from your account to ours. Neither we nor third parties have access to your account details. Details about paying with Paydirekt can be found in its terms and privacy provisions at: https://www.paydirekt.de/agb/index.html.

SOFORT BANK TRANSFER

The provider of this payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter “Sofort GmbH”). Using the Sofort bank transfer process, we receive payment confirmation in real time from Sofort GmbH and can immediately begin fulfilling our obligations. If you choose Sofort bank transfer, you transmit your PIN and a valid TAN to Sofort GmbH, which can use them to log into your online banking account. After logging in, Sofort GmbH automatically checks your account balance and executes the transfer to us using the TAN you provide. It then immediately sends us transaction confirmation. After login, your transactions, overdraft limit and the existence and balances of other accounts are also checked automatically. Alongside the PIN and TAN, the payment data you enter and your personal details are also transmitted to Sofort GmbH. These personal details include your first and last name, address, telephone number or numbers, email address, IP address and any further data required to process payment. This transfer is necessary to establish your identity beyond doubt and prevent attempted fraud. Details about paying with Sofort bank transfer can be found at: https://www.klarna.com/sofort/.

AMAZON PAY

The provider of this payment service is Amazon Payments Europe S.C.A., 38 avenue J.F. Kennedy, L-1855 Luxembourg.

Details about the handling of your data can be found in Amazon Pay’s privacy policy at the following link: https://pay.amazon.de/help/201212490?ld=APDELPADirect.

MASTERCARD

The provider of this payment service is Mastercard Europe SA, Chaussée de Tervuren 198A, B-1410 Waterloo, Belgium (hereinafter “Mastercard”).

Mastercard may transfer data to its parent company in the USA. Transfers to the USA are based on Mastercard’s binding corporate rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment service is Visa Europe Services Inc., London branch, 1 Sheldon Square, London W2 6TT, United Kingdom (hereinafter “VISA”).

The United Kingdom is considered a safe third country for data protection. This means that it has a level of data protection equivalent to that in the European Union.

VISA may transfer data to its parent company in the USA. Transfers to the USA are based on the European Commission’s standard contractual clauses. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zu-zustandigkeitsfragen-fur-den-ewr.html.

Further information can be found in VISA’s privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

8. OUR OWN SERVICES

HANDLING APPLICANT DATA

We offer you the opportunity to apply to us, for example by email, post or an online application form. Below, we inform you about the scope, purpose and use of your personal data collected during the application process. We assure you that collection, processing and use comply with applicable data protection law and all other statutory provisions, and that your data is treated as strictly confidential.

SCOPE AND PURPOSE OF DATA COLLECTION

If you send us an application, we process the associated personal data, such as contact and communication details, application documents and interview notes, insofar as necessary to decide whether to establish an employment relationship. The legal bases are section 26 of the German Federal Data Protection Act (BDSG) under German law (initiating employment), Article 6(1)(b) GDPR (general contract initiation) and, where you have given consent, Article 6(1)(a) GDPR. Consent may be withdrawn at any time. Within our company, your personal data is disclosed exclusively to people involved in processing your application.

If your application is successful, the data you submit is stored in our data processing systems on the basis of section 26 BDSG and Article 6(1)(b) GDPR for the purpose of carrying out the employment relationship.

DATA RETENTION PERIOD

If we cannot offer you employment, you decline an offer or withdraw your application, we reserve the right to retain the data you submit for up to six months after the end of the application process (rejection or withdrawal) on the basis of our legitimate interests (Article 6(1)(f) GDPR). The data is then deleted and physical application documents are destroyed. Retention serves in particular as evidence in the event of a legal dispute. If it is apparent that the data will be needed after the six-month period, for example due to a threatened or pending legal dispute, deletion takes place only when the purpose for further retention no longer applies.

A longer retention period may also apply if you have given corresponding consent (Article 6(1)(a) GDPR) or if statutory retention obligations prevent deletion.

CANCELLATION POLICY

You may withdraw your contractual declaration within 14 days without giving reasons in text form, for example by letter, fax or email.
The period begins after receipt of this notice in text form, but not before the contract is concluded and not before we have fulfilled our information obligations pursuant to Article 246 section 2 in conjunction with section 1(1) and (2) EGBGB. Timely dispatch of the withdrawal declaration is sufficient to meet the deadline.
The withdrawal must be addressed to:
Robin Israel
Mainzer Straße 46
55276 Oppenheim
Tel.: +496133 9382998
Email: robin.israel@uhrenkunde.de
Website: www.uhrenkunde.de or www.speedmasterwerkstatt.de or www.rio-uhren.de
Consequences of withdrawal:
In the event of an effective withdrawal, the services received by both parties must be returned and any benefits obtained, such as interest, surrendered. If you cannot return or surrender the services or benefits received, such as advantages of use, or can do so only partly or in a deteriorated condition, you must pay compensation to that extent. This may mean that you must nevertheless fulfil your contractual payment obligations for the period up to withdrawal. Obligations to refund payments must be fulfilled within 30 days. For you, this period begins when you dispatch your withdrawal declaration; for us, it begins when we receive it. Special notes: Your right of withdrawal expires early if both parties fully perform the contract at your express request before you exercise that right.

End of the cancellation policy

TERMS AND CONDITIONS

General terms and conditions for the performance of work

R.I.O. Watchmaking Workshop,
Robin Israel,
Mainzer Str. 46,
55276 Oppenheim,
Email: robin.israel@uhrenkunde.de (hereinafter the “Contractor”) for its customers (hereinafter the “Customer”)

1. GENERAL PROVISIONS

1.1 These general terms and conditions for the performance of work apply to contracts concluded between the Customer and the Contractor that incorporate these terms.

1.2 The Contractor may commission subcontractors to provide the necessary services in its own name and for its own account. These subcontractors may themselves use subcontractors. The Contractor remains the Customer’s sole contractual partner. Subcontractors will not be used if it is apparent to the Contractor that their use would conflict with the Customer’s legitimate interests.

1.3 Where further contractual documents or other terms in text or written form have become part of the contract alongside these terms, the provisions of those further documents take precedence in the event of a conflict.

1.4 Subject to express agreement, the Contractor does not recognise differing terms used by the Customer.

2. SUBJECT OF THE CONTRACT AND SCOPE OF WORK

2.1 The Contractor undertakes to produce the following result: Repair of watches and clocks

2.2 The specific scope of work is subject to individual agreements between the Contractor and the Customer.

2.3 The completion date and arrangements for making the work available are individually agreed. By the agreed date, the Contractor must provide the commissioned work ready for acceptance and free from defects. If timely completion is not possible, the Contractor must promptly inform the Customer of the reasons for delay.

2.4 The Contractor is obliged to provide the services contractually owed. In carrying out its work, however, it is not subject to instructions about the manner, place or time of performance. It will nevertheless arrange its working days and allocation of time itself in a way that achieves optimum efficiency in its work and in fulfilling the subject of this contract. The Contractor performs its services only in consultation and coordination with the Customer.

2.5 The Contractor may engage further persons to assist in fulfilling the contract. It is responsible for their services as for its own.

2.6 This contract is a contract for work, so sections 631 et seq. of the German Civil Code (BGB) apply additionally.

3. CUSTOMER’S DUTIES TO COOPERATE

The Customer is responsible for providing complete and correct information, data and other content that it must supply for the purpose of performance. The Contractor is not responsible to the Customer in any respect for delays caused by the Customer’s late provision of necessary cooperation or assistance. The provisions under “Liability/Indemnification” remain unaffected.

4. REMUNERATION

Remuneration is individually agreed and is generally due after acceptance of the work. It must be paid within 14 days after the Customer receives the invoice.

5. ACCEPTANCE

After completing the work, the Contractor will request acceptance from the Customer. The Customer will then check whether the work complies with the contract and is free from substantial defects. The Customer and Contractor will document acceptance in an acceptance record.

6. WARRANTY

Statutory rights relating to defects apply.

7. RETENTION OF TITLE

The work remains the property of the Contractor until remuneration has been paid in full.

8. LIABILITY

8.1 The Contractor has unlimited liability, on any legal basis, for intent or gross negligence; for intentional or negligent injury to life, body or health; under a guarantee commitment unless otherwise provided; and under mandatory liability, for example the German Product Liability Act. If the Contractor negligently breaches a material contractual duty, liability is limited to foreseeable damage typical of the contract unless unlimited liability applies under the preceding sentence. Material contractual duties are those imposed on the Contractor by the contract’s content to achieve its purpose, whose fulfilment is essential to proper performance and on whose observance the Customer may regularly rely. Otherwise, the Contractor’s liability is excluded. The above liability provisions also apply to its liability for persons assisting performance and legal representatives.

8.2 The Customer indemnifies the Contractor against all third-party claims brought against it because of the Customer’s breaches of these contractual terms or applicable law.

9. DATA PROTECTION AND CONFIDENTIALITY

9.1 The Contractor will treat as strictly confidential all matters that come to its knowledge in connection with the job. The Contractor undertakes to impose this confidentiality obligation on all employees and/or third parties with access to the information covered by the contract. This obligation continues indefinitely beyond the duration of the contract.

9.2 The Contractor undertakes to comply with all data protection provisions, in particular the General Data Protection Regulation and the German Federal Data Protection Act, when carrying out the job.

10. FINAL PROVISIONS

10.1 The law of the Federal Republic of Germany applies, excluding the CISG.

10.2 If any provision of these terms is or becomes invalid, this does not affect the validity of the remaining terms.

10.3 The Customer will support the Contractor in providing its contractual services through reasonable cooperation where necessary. In particular, the Customer will provide the information and data required to fulfil the job.

10.4 If the Customer is a merchant, a legal person under public law or a special fund under public law, or has no general place of jurisdiction in Germany, the parties agree on the Contractor’s registered office as the place of jurisdiction for all disputes arising from this contractual relationship. Exclusive jurisdictions remain unaffected.

10.5 The Contractor may amend these terms for objectively justified reasons, such as changes in case law, legislation, market conditions or business or corporate strategy, while observing a reasonable notice period. Existing customers will be notified by email no later than two weeks before the change takes effect. If an existing customer does not object within the period specified in the notice, consent to the amendment is deemed given. If the customer objects, the amendments do not take effect; the Contractor may then terminate the contract extraordinarily at the time the amendment would have taken effect. The notice of the intended amendment will state the deadline and the consequences of objecting or failing to object.

11. INFORMATION ABOUT ONLINE DISPUTE RESOLUTION / CONSUMER ARBITRATION

The European Commission provides an online dispute resolution platform at https://ec.europa.eu/consumers/odr. This platform serves as a point of contact for out-of-court resolution of contractual disputes involving a consumer. The provider is neither willing nor obliged to participate in a consumer dispute resolution procedure under the German Consumer Dispute Resolution Act (VSBG).

Our email address can be found in the heading of these terms.

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